💰 Refund Policy

Last Updated: 1st January 2026

Thank you for choosing Ninzae. We aim to provide high-quality digital learning products. Because our products are digital and instantly accessible, this Refund Policy explains how refunds are handled.

1. Digital Subscriptions & Roadmaps

Ninzae offers:

Platform subscriptions
Digital roadmaps
Access to curated learning resources and tools

Once a subscription or roadmap is activated:

The content is immediately accessible
The service is considered delivered

Refunds

Due to the nature of digital access:
All subscription and roadmap purchases are non-refundable.

We do not offer refunds for:

Partial usage
Change of mind
Failure to use the service
Cancellation before the subscription period ends

2. E-Books (Future Products)

When Ninzae begins selling e-books:

All e-books will be delivered digitally
Once downloaded or accessed, they are non-refundable

Refunds will not be provided for:

Accidental purchases
Incompatibility with your device
Personal preference

3. Exceptions

We may issue a refund or credit in rare cases such as:

Duplicate charges
Payment processing errors
Technical failure that prevents access

These cases will be reviewed on a case-by-case basis.

4. Cancellation of Subscriptions

You may cancel your subscription at any time.

Cancellation will stop future billing, but:

Your access will remain active until the current billing period ends
No refunds will be issued for unused time

5. Contact for Billing Issues

If you believe you were charged incorrectly, contact us:

📧 Email: payments@ninzae.in

🌐 Website: ninzae.in

Include:

Your account email
Transaction ID
Description of the issue

6. Changes to This Policy

Ninzae may update this policy as new products (like e-books) are added.